Delivery Driver CDT (non-CDL)
The primary function of the Delivery Driver CDT (Driver) is to plan and execute delivery activities. This includes preparing for deliveries, following planned delivery routes, and assisting with product connections or returns. The Driver is responsible for unloading, connection/hookup, demonstrating and testing products, and checking essential delivery equipment. The Driver is also responsible for the cleanliness and standard maintenance of delivery vehicles, and observing safety procedures regarding federal, state, and local regulations, including Department of Transportation (DOT) regulations, Hazmat, and power equipment tools. It is critically important that the Driver execute all tasks while following Lowe's safety procedures. Lastly, the Driver is responsible for completing all other duties as assigned.
Work Schedule
Requires morning, afternoon, and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on business needs.
Scope
This position reports to a Coach or Department Manager and does not have direct reports.
Essential Knowledge, Skills, and Abilities
Acting with Honor and Character:
Integrity and Ethics
Administrative Ability:
Computer Use, Form, Report, and Log Completion, Administrative Ability
Arithmetic Computation:
Arithmetic Computation
Basic Equipment Use/Assembly:
Equipment Operations, Hand Tools, Assembly
Being Organizational Savvy:
Organizational and Department Knowledge
Cleaning:
HAZMAT Handling and Cleanup Procedures
Communicating Effectively:
Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency
Conscientiousness/Inspection/Detail Orientation:
Following Instructions, Attention to Detail, Dependability
Customer Service:
Customer Need Identification (Curiosity), Customer Service Orientation
Decision Making:
Problem Solving, Decision-Making
Demonstrating Personal Flexibility:
Learning, Adaptability/Flexibility, Stress Tolerance
Focusing on the Bottom Line:
Initiative, Accountability
General Product or Service Knowledge:
General Product and Service Knowledge
Getting Organized:
Multi-Tasking, Planning and Organizing, Time Management
Keeping on Point:
Sense of Urgency
Loading/Receiving:
Loading Report
Loss Prevention:
Inventory Control
Managing Diverse Relationships
Policies & Procedures:
UPC Tags, Lowe's Policies and Procedures, Lowe's Safety and Loss Prevention Policies and Procedures
Power Equipment:
Powered Equipment
Essential Knowledge, Skills, and Abilities
Quality Awareness:
Quality Awareness
Reading Comprehension:
Reading Comprehension
Relating Skills:
Listening, Interpersonal Skills, Teamwork
Safety Orientation:
Equipment and Tool Safety, Safety Regulations, Safety Orientation
Key Responsibilities
Matches items on paper or mobile invoice with quantities loaded by verifying descriptions, items, and model numbers.
Inspects condition of products (e.g., Appliances) before loading for delivery or assisting customer with loading.
Secures truck contents before operating vehicle.
Greets and acknowledges all customers in a friendly, professional manner; provides quick, responsive customer service; and understands and responds appropriately to basic customer and employee inquiries.
Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.
Ensures cleanliness, standard maintenance and repairs, and upkeep of delivery vehicles; and completes and/or verifies daily vehicle inspections and reports (i.e., Delivery Vehicle Inspection Reports (DVIRs)).
Executes deliveries based on the daily delivery schedule; complies with corporate delivery program and procedures; and ensures trucks are loaded and that the delivery route begins on time.
Handles delivery calls by contacting customers directly or having the rider call the customer while the driver is driving.
Escalates customer complaints, dissatisfaction, and procedure violations.
Unloads, connects, tests, and demonstrates products.
Retrieves scheduled merchandise and returns at the customer's request.
May pull merchandise, builds delivery loads, and loads trucks (within the truck's payload) according to delivery order.
Completes Department of Transportation (DOT) reporting, maintains DOT certification, and complies with DOT regulations.
Observes all power equipment safety rules and regulations while assembling and/or performing pre-delivery inspections including observing all Hazmat rules and regulations in regard to power equipment fluids.
Participates in recycling programs by making sure proper materials (e.g., Appliances, Plastics, and Batteries) are recycled (e.g., Cardboard bale or Appliance trailer) as appropriate.
Participates in training for Hazmat, equipment, and safety procedures.
Uses box bailer to compress cardboard that is sent to receiving.
Updates delivery and route status (e.g., On-Site, Completed) on system (e.g., iPhone).
Ensures doors and gates are secured or monitored when open.
Assists customers as needed in locating, demonstrating, selecting, carrying, and loading merchandise.
Physical Requirements
Agility:
The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the ability to move throughout all areas of the facility, Lowe's property surrounding the facility, or additional work areas.
Climbing:
The ability to climb, work, and carry items up and down steps.
Hand-Eye Coordination:
The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks
Lifting:
Lifts 26-100 pounds without assistance many times a day.
Manual Dexterity:
The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects.
Physical Strength:
The ability to lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups.
Proper Lifting Techniques:
The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects or equipment, and to push, pull, and carry heavy objects.
Protective Equipment:
The ability to wear all necessary personal protective equipment to perform job functions.
Safety Restraints:
The ability to wear the safety restraints to perform job functions.
Minimum and Preferred Qualifications
Minimum Qualifications
Valid state-issued driver's license.
AND Ability to read, write, and perform basic arithmetic (addition, subtraction).
AND Minimum 21 year of age.
Preferred Qualifications
3 months experience operating forklift/power equipment such as lifts, order pickers, lift gate, and similar equipment.
6 months experience performing in-home delivery OR retail customer service.
CDL Additional compensation considered with a valid CDL.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Work Schedule
Requires morning, afternoon, and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on business needs.
Scope
This position reports to a Coach or Department Manager and does not have direct reports.
Essential Knowledge, Skills, and Abilities
Acting with Honor and Character:
Integrity and Ethics
Administrative Ability:
Computer Use, Form, Report, and Log Completion, Administrative Ability
Arithmetic Computation:
Arithmetic Computation
Basic Equipment Use/Assembly:
Equipment Operations, Hand Tools, Assembly
Being Organizational Savvy:
Organizational and Department Knowledge
Cleaning:
HAZMAT Handling and Cleanup Procedures
Communicating Effectively:
Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency
Conscientiousness/Inspection/Detail Orientation:
Following Instructions, Attention to Detail, Dependability
Customer Service:
Customer Need Identification (Curiosity), Customer Service Orientation
Decision Making:
Problem Solving, Decision-Making
Demonstrating Personal Flexibility:
Learning, Adaptability/Flexibility, Stress Tolerance
Focusing on the Bottom Line:
Initiative, Accountability
General Product or Service Knowledge:
General Product and Service Knowledge
Getting Organized:
Multi-Tasking, Planning and Organizing, Time Management
Keeping on Point:
Sense of Urgency
Loading/Receiving:
Loading Report
Loss Prevention:
Inventory Control
Managing Diverse Relationships
Policies & Procedures:
UPC Tags, Lowe's Policies and Procedures, Lowe's Safety and Loss Prevention Policies and Procedures
Power Equipment:
Powered Equipment
Essential Knowledge, Skills, and Abilities
Quality Awareness:
Quality Awareness
Reading Comprehension:
Reading Comprehension
Relating Skills:
Listening, Interpersonal Skills, Teamwork
Safety Orientation:
Equipment and Tool Safety, Safety Regulations, Safety Orientation
Key Responsibilities
Matches items on paper or mobile invoice with quantities loaded by verifying descriptions, items, and model numbers.
Inspects condition of products (e.g., Appliances) before loading for delivery or assisting customer with loading.
Secures truck contents before operating vehicle.
Greets and acknowledges all customers in a friendly, professional manner; provides quick, responsive customer service; and understands and responds appropriately to basic customer and employee inquiries.
Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.
Ensures cleanliness, standard maintenance and repairs, and upkeep of delivery vehicles; and completes and/or verifies daily vehicle inspections and reports (i.e., Delivery Vehicle Inspection Reports (DVIRs)).
Executes deliveries based on the daily delivery schedule; complies with corporate delivery program and procedures; and ensures trucks are loaded and that the delivery route begins on time.
Handles delivery calls by contacting customers directly or having the rider call the customer while the driver is driving.
Escalates customer complaints, dissatisfaction, and procedure violations.
Unloads, connects, tests, and demonstrates products.
Retrieves scheduled merchandise and returns at the customer's request.
May pull merchandise, builds delivery loads, and loads trucks (within the truck's payload) according to delivery order.
Completes Department of Transportation (DOT) reporting, maintains DOT certification, and complies with DOT regulations.
Observes all power equipment safety rules and regulations while assembling and/or performing pre-delivery inspections including observing all Hazmat rules and regulations in regard to power equipment fluids.
Participates in recycling programs by making sure proper materials (e.g., Appliances, Plastics, and Batteries) are recycled (e.g., Cardboard bale or Appliance trailer) as appropriate.
Participates in training for Hazmat, equipment, and safety procedures.
Uses box bailer to compress cardboard that is sent to receiving.
Updates delivery and route status (e.g., On-Site, Completed) on system (e.g., iPhone).
Ensures doors and gates are secured or monitored when open.
Assists customers as needed in locating, demonstrating, selecting, carrying, and loading merchandise.
Physical Requirements
Agility:
The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the ability to move throughout all areas of the facility, Lowe's property surrounding the facility, or additional work areas.
Climbing:
The ability to climb, work, and carry items up and down steps.
Hand-Eye Coordination:
The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks
Lifting:
Lifts 26-100 pounds without assistance many times a day.
Manual Dexterity:
The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects.
Physical Strength:
The ability to lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups.
Proper Lifting Techniques:
The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects or equipment, and to push, pull, and carry heavy objects.
Protective Equipment:
The ability to wear all necessary personal protective equipment to perform job functions.
Safety Restraints:
The ability to wear the safety restraints to perform job functions.
Minimum and Preferred Qualifications
Minimum Qualifications
Valid state-issued driver's license.
AND Ability to read, write, and perform basic arithmetic (addition, subtraction).
AND Minimum 21 year of age.
Preferred Qualifications
3 months experience operating forklift/power equipment such as lifts, order pickers, lift gate, and similar equipment.
6 months experience performing in-home delivery OR retail customer service.
CDL Additional compensation considered with a valid CDL.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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