Jr Regional Sales Manager - Syracuse / New York accounts
As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.
We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.
As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Current Need
This position will provide strategic leadership and direction in the management of sales, customer service and customer satisfaction for MHS accounts including large complex hospital system in the region.
Location: Must be located in the Rochester, Syracuse NY area.
Travel: 80% within territory
Position Description
Responsible for the sale of certain products or services. Duties involve direct one-to-one communication with customer or client. Performs field promotion work and develops new accounts. Demonstrates products and/ or services and provides assistance in the best application of product or services. Answers all questions concerning products or services and refers questions as necessary. May coordinate company product support (including technical engineering support) and services to ascertain customer's needs. May close transactions and take orders. May estimate time and sales expenses expected and submit to management. May analyze records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Interprets accounts, trends, and records to management. Sells to new and present clients. Contacts prospects and explains features and merits of products or services offered, utilizing persuasive sales techniques. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion of obtaining results.
Key Functions &
Responsibilities:
o Provides world class customer service to specific IHN's, large Health System customers, clinics, HMO's and other healthcare providers within an area.
o Increases sales volume within existing business through account penetration and secures new business.
o Ensures customer satisfaction and customer retention through consistent, productive account calls.
o Responsible for up selling programs, services, and value added technologies into current customer base.
o Actively interacts with Distribution Center Management, Credit/Inventory/Operations Departments on behalf of customers.
o Acts as a liaison between customers and our Distribution Centers. Plans, organizes and executes State Health Systems Pharmacists meetings at least twice a year.
o Participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about the customer base.
o Represents the company by consistently demonstrating the understanding and modeling of McKesson's ICARE shared principles.
o Stays abreast of and learns about all new technical applications, products, programs, and services available to customers in the territory and for applying or utilizing them whenever appropriate or timely.
Qualifications
Minimum Requirements
o 2
years account management experience
Critical Skills
o Demonstrated success building successful customer relationships
o Working knowledge of medical / health systems industry
o Strategic problem solving and decision making ability
o Strong communication (verbal and written) and relationship skills
o Strong business acumen and territory management skills
o Ability to effectively manage conflict
o Strong aptitude to meet contractual processes and procedures
o Computer proficiency in MS Office Suite including intermediate Excel
o Ability to travel 80% within assigned territory
o Current driver's license required with clean MVR
Additional Knowledge & Skills
o Experience in CRM programs (salesforce.com)
o Working knowledge of distribution in a pharmacy or hospital supply chain strongly desired
o Pricing/contracting experience
o Business acumen and financial analytical skills
o Organization and management skills
o Ability to manage multiple projects/tasks and meet deadlines in a fast paced environment
o Ability to work in a team environment
o Knowledge of specific region business trends a plus
o Sales process training preferred
Education
o 4-year degree, Required
Certifications/Licensure
o Current driver's license required with clean MVR (company car will be provided for travel)
Physical Requirements
General Office DemandsEstimated Salary: $20 to $28 per hour based on qualifications.
We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.
As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Current Need
This position will provide strategic leadership and direction in the management of sales, customer service and customer satisfaction for MHS accounts including large complex hospital system in the region.
Location: Must be located in the Rochester, Syracuse NY area.
Travel: 80% within territory
Position Description
Responsible for the sale of certain products or services. Duties involve direct one-to-one communication with customer or client. Performs field promotion work and develops new accounts. Demonstrates products and/ or services and provides assistance in the best application of product or services. Answers all questions concerning products or services and refers questions as necessary. May coordinate company product support (including technical engineering support) and services to ascertain customer's needs. May close transactions and take orders. May estimate time and sales expenses expected and submit to management. May analyze records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Interprets accounts, trends, and records to management. Sells to new and present clients. Contacts prospects and explains features and merits of products or services offered, utilizing persuasive sales techniques. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion of obtaining results.
Key Functions &
Responsibilities:
o Provides world class customer service to specific IHN's, large Health System customers, clinics, HMO's and other healthcare providers within an area.
o Increases sales volume within existing business through account penetration and secures new business.
o Ensures customer satisfaction and customer retention through consistent, productive account calls.
o Responsible for up selling programs, services, and value added technologies into current customer base.
o Actively interacts with Distribution Center Management, Credit/Inventory/Operations Departments on behalf of customers.
o Acts as a liaison between customers and our Distribution Centers. Plans, organizes and executes State Health Systems Pharmacists meetings at least twice a year.
o Participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about the customer base.
o Represents the company by consistently demonstrating the understanding and modeling of McKesson's ICARE shared principles.
o Stays abreast of and learns about all new technical applications, products, programs, and services available to customers in the territory and for applying or utilizing them whenever appropriate or timely.
Qualifications
Minimum Requirements
o 2
years account management experience
Critical Skills
o Demonstrated success building successful customer relationships
o Working knowledge of medical / health systems industry
o Strategic problem solving and decision making ability
o Strong communication (verbal and written) and relationship skills
o Strong business acumen and territory management skills
o Ability to effectively manage conflict
o Strong aptitude to meet contractual processes and procedures
o Computer proficiency in MS Office Suite including intermediate Excel
o Ability to travel 80% within assigned territory
o Current driver's license required with clean MVR
Additional Knowledge & Skills
o Experience in CRM programs (salesforce.com)
o Working knowledge of distribution in a pharmacy or hospital supply chain strongly desired
o Pricing/contracting experience
o Business acumen and financial analytical skills
o Organization and management skills
o Ability to manage multiple projects/tasks and meet deadlines in a fast paced environment
o Ability to work in a team environment
o Knowledge of specific region business trends a plus
o Sales process training preferred
Education
o 4-year degree, Required
Certifications/Licensure
o Current driver's license required with clean MVR (company car will be provided for travel)
Physical Requirements
General Office DemandsEstimated Salary: $20 to $28 per hour based on qualifications.
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