Sales Assistant
Sales Assistant
Location: Syracuse, NY
Duration: 3-4 months
Description:
Note: Customer Service and Client Service is Key.
The Client Associate (CA) role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FA's. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch.
Specific responsibilities will include but not be limited to: Frequent client contact, typically by telephone, but also in-person and by email, Resolving client inquiries and complaints and determining which issues require immediate elevation to the Financial Advisor (FA) or a member of the branch management team, Account administration & maintenance, Prospect for new business in addition to prospecting existing clients for new product and service offerings, Determine which clients are most appropriate to contact for specific initiatives & service offerings, Place certain unsolicited orders for designated clients, under FA supervision, and serve as the main point of contact for established clients.
Minimum Requirements:
Must be flexible in responsibilities - working within a group of 3 making sure there is coverage at reception and administrative and Sales assistant functions
Word and Excel 2007 required (spreadsheets and reports) - provide intermediate level scores
Calendar management experience
Strong communication and customer service skills - speaking with clients and front desk coverage
Able to work on projects as needed and assist with financial advisors when needed
Estimated Salary: $20 to $28 per hour based on qualifications.
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